CRM & Marketing Automation Specialist

• Maintain and update HubSpot data in line with SuperRare best practices.
• Act as internal HubSpot support including managing data requests, troubleshooting existing setup, managing user access & permissions, and auditing workflows.
• Explore Hubspot APIs to enable our teams build robust integrations and provide recommendations for process optimization based on current state challenges
• Utilize Hubspot’s developer tool to architect custom solutions
• Work closely with various team members and data analysts from multiple departments to adapt use-cases, best practices, and to ensure process alignment.
• Conduct HubSpot Training for all new and existing hires where necessary.
• Develop, audit, and maintain reports and dashboards for all relevant departmental teams. Configuring customer database and back-end software parameters to meet customer requirements
• Manage and oversee the digital marketing team
• Help develop and build our growth marketing strategy focused on acquisition best practices, technologies, and trends.

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• 5-7 years' experience administering Hubspot and Marketing Automation Experience
• You have proficient knowledge of the business strategies and functions that companies use HubSpot to help them with (ie. inbound marketing, inside sales, etc.)
• You have experience with basic troubleshooting and auditing performance within HubSpot
• Inbound certification or HubSpot certification a plus
• Have strong communication skills, excellent attention to detail, be well-organized and able to handle multiple projects simultaneously with a tenacious belief in hitting deadlines and meeting commitments
• Strong work ethic with a positive and passionate attitude
• Demonstrated ability to think creatively based on customer requirements
• Passion for digital marketing with a strong understanding of inbound marketing Demonstrate analytical thinking and independent management skills
• Understanding of major social media platforms
• Knowledge of email marketing best practices
• Proficient in MS Excel.
• Basic HTML and CSS Knowledge
• Proficient in SQL.
• Experience creating and updating business processes, workflow automations, segmentations, and personalization. Experience creating and extracting reports and building dashboards.
• Strong stakeholder management skills – you effectively manage the needs and expectations of different groups.
• Great problem-solving skills – every problem has an answer, and you’ll find or create it.
• Strong data analysis skills – you can summarize and meaningfully interpret complex data sets.
• High level of attention to detail – you take pride in the accuracy of your work, nothing gets by you.
• Strong verbal and written communication skills – you tailor your messaging and make sure you’re understood by your audience.
• Strong interpersonal skills – you actively build and maintain relationships with others.
• Flexible work style – you’re able to collaborate across teams, and to work independently.
• Strong time management and organizational skills – you’re able to prioritize workload and meet deadlines.
• Experience with Unbounce, Google Analytics, a plus

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