Opensea

Developer Community Manager

Job Description

Posted on: 
January 3, 2022

The developer community manager at OpenSea assists existing and prospective creators, partners, and traders with integrating into the OpenSea ecosystem.  They also aggregate and provide feedback on the core product, the OpenSea developer tools, and our documentation. This role involves interfacing with and communicating with the community to identify problems and implement solutions.  The developer community lead will be part of the support team and will work collaboratively with the product, sales, marketing, and engineering teams.

Responsibilities

  • Execute our developer relations strategy.
  • Make OpenSea an appealing place for new and experienced developers.
  • Turn curious newcomers into fans of NFTs and OpenSea.
  • Empower community members to help one another.
  • Troubleshoot, triage and resolve issues reported by community members including, but not limited to, issues reported with trading, misbehaving assets, and misbehaving metadata.
  • Aggregate and relay feature requests from the community in the form of clear statements of requirements and user stories for the product and engineering teams.
  • Assist the community with smart contract development queries that relate to NFTs on OpenSea. Examples include how to support meta transactions in a smart contract, writing and maintaining sample smart contracts, and general ERC standard implementation.
  • Use broad range of technical and soft skills to build productive relationships with the community, and independently resolve complex technical and business problems.
  • Grow community relationships into more firmly established partnerships.
  • Test key features before each release and coordinate informal betas by trusted community members.
  • Suggest and implement community events like hackathons, talks, and events.
  • Moderate the discussion in the Discord server and in other channels, ensuring constructive discourse at all times.
  • Write clear content, marketing materials, and documentation and promote awareness of it among developers.
  • Train and support the community moderators.
  • Fix bugs and escalate critical issues to the engineering team.
  • Stay up to date on the latest technology, trends, and best practices.

Job Requirements

  • Familiarity with Python, Django, React, Typescript, and Solidity.
  • Previous experience as technical community lead or in a similar role.
  • Experience working with web/internet related infrastructure technologies and architecture.
  • Ability to engage and influence both technical and non-technical audiences.
  • Ability to quickly provide technical solutions to business problems.
  • Demonstrated communication skills.
  • Passion about new use cases for NFTs and excitement to learn new technologies.

Apply now

More job openings