Coinbase

Director of Employee Experience and Remote-First

Job Description

Posted on: 
February 24, 2022

The Director of Employee Experience and Remote-First will be responsible for driving our goal to be the best crypto company to work for by creating flexible, best-in-class experiences for all employees, regardless of where they are in the world, or how often they choose to work in an office. We’re seeking an individual with ample energy and enthusiasm for this space, a flexible and empathetic leader, an expert problem solver, and skilled cross-functional partner, passionate about defining the future of work at Coinbase and beyond.

Responsibilities

  • Team leadership and stewardship: Build and lead a team and a function responsible for a significant portion of the employee experience at Coinbase, inspire, develop and mentor members of your team, and prudently manage headcount and resources within budget.
  • Operational execution and excellence: Ensure team leads of Employee Experience Programs and Workplace Experience teams can design, deploy, scale and evolve the strategic programs they are responsible for, ensuring internal alignment on goals, and cohesion in execution.
  • Maintaining our leadership in Remote-First: As we invent the future of work, partner with teams within and outside of the broader People Success organization to support employee needs across every segment and keep Coinbase on the leading edge of what it means to be a Remote-First company.
  • Externalizing our practices: Develop thought leadership and serve as the face of these programs by representing Coinbase with the press around topics pertaining to employee experience and Remote-First in particular.  
  • Driving and demonstrating business value: Take a data-driven approach to this work to gauge both progress (e.g., toward being a “truly” Remote-First company) and the impact (e.g., on employee engagement) that can be directly attributed to the work of these teams; use these metrics to evolve offerings and grow the team.
  • Scaling systems and approaches: As Coinbase continues to grow swiftly, ensure that programs being offered by these teams are global, simple, and scalable (in addition to being highly valuable to employees).
  • Responding nimbly to new opportunities: Take on  in-the-moment mandates to launch prototypes of new programs and offerings, ultimately refining them and either maintaining ownership or passing on to other teams for continued execution.
  • Championing this work with CoEs and Executives: Represent the work of this team in Executive Team meetings and with cross-functional stakeholder leadership, building strong relationships, driving alignment, clearly communicating value, and soliciting feedback.

Job Requirements

-7-10+ years of direct people team experience, managing large, multi-functional teams

-Experience…

  • Working on global and quickly expanding teams
  • Working at a company with a remote-first, -friendly, or -only approach
  • Partnering across HR centers of excellence at a mature company (e.g. Benefits, Mobility, Employee Relations)
  • Working directly with Executive Teams and their lieutenants
  • Delivering large projects and process improvements while managing through midstream change
  • Using data to understand a problem, to tell a story, to influence others
  • Building and improving highly cross-functional processes with a knack for delivering tangible results and working across teams to unblock bottlenecks
  • Creating and leading internal people programs designed for scale in a high growth environment.

-Ability to…

  • Be solution-oriented, with the ability to navigate and solve complex problems
  • Maintain a growth mindset and consultative approach when working with internal stakeholders
  • Communicate clearly and effectively across functions and departments
  • Operate at the 10,000- and 10-foot level, knowing when to elevate the conversation and when to roll up your sleeves
  • Deploy exceptional written and verbal communication skills

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