Director, Payments Fraud Risk Management

Job Description

Posted on: 
April 6, 2022

Coinbase is looking for a highly motivated Senior Manager/Director to build out and lead our Payments Fraud Risk Management team. You will work collaboratively with Payments Risk Operations to further develop our strategy, frameworks, and manage complex payment and fraud risks across a global landscape, in a dynamic digital asset market environment. This role will report to the Head of Counterparty and Credit Risk and may be based remotely in the United States.


  • Manage a team of Payment Fraud Risk Management professionals, and ensure their ongoing growth and development.
  • Evolve our policy, framework and methodologies, with the goal of enhancing 2nd line controls for an experienced Payment Risk Operations team.
  • Identify and prioritize the highest impact projects to systematically mitigate payments and fraud risk, while adapting to continually changing trends.
  • Own metrics and oversee the evaluation, monitoring and reporting of risk trends.
  • Oversee ad hoc and structured investigations to identify and mitigate patterns of fraud.
  • Ensure compliance with policy, partner requirements and regulatory requirements.
  • Stay up to date on industry trends and technologies, and progress additional controls as needed.
  • Collaborate with business partners to resolve complex client or product challenges.

Job Requirements

  • 10+ years experience in payments fraud risk at a scaled financial services company.
  • Expert knowledge and global understanding of the risk & trust management landscape, payment fraud management best practices, risk policy frameworks, and industry standard risk management technologies.
  • Skilled at evaluating tradeoffs between risk reduction and enabling business growth and customer experience.
  • Demonstrated track record of reporting to senior management on emerging trends and liaising with regulators.
  • Great people manager.
  • Excellent written and spoken communicator.
  • Ability to problem-solve and translate complex risk topics into actionable tasks.

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