While mainly being an algorithm based product, Rarible implements several crucial mechanics led by our Customer Success team. Those include Technical Support, Creators and collectors verification, Report Based content post moderation. There is nothing more important than marketplace trust as well as assurance that somebody’d hold your hand when something is unclear technically.
We’re looking for the person to lead our Customer Success team to go above and beyond to win the customers for the business.
Ideal candidate for us is the experienced manager, comfortable to lead a team as well as jump hands-on for some technical issues and who’s truly passionate about care and can’t stand inefficiencies at how things are done.