Coinbase

Program Manager, Developer Relations

Job Description

Posted on: 
April 6, 2022

We are looking for a business development leader who can help to create and continuously improve our strategy, drive integrations, establish commercial and promotional partnerships, and build relationships with developers and entrepreneurs.

Responsibilities

  • Work with technical PMs, business leaders, engineering to influence and deliver developer experience and process improvements for Coinbase tools and services.
  • Synthesize the developer support experience from multiple channels.
  • Identify and drive automation improvements in the customer online help experience (chat bot, deflection, etc.).
  • Manage existing Developer Relations documentation (APIs, demos, etc.), identify gaps, and drive the overall content strategy.
  • Manage multiple initiatives that require frequent communication, organization, and problem-solving skills.
  • Understand the web3 developer experience using Coinbase tools and services and how they perceive their interactions with our support services.
  • Leverage existing data and as needed establish new measures to provide visibility into the developer experience.

Job Requirements

  • 5 + years of program management experience
  • You are passionate about crypto and what’s happening in decentralization
  • You have experience developing programs to build and grow relationships with business and technical leaders
  • You have excellent product and commercial instincts that will help inform our roadmap of products and programs
  • You are driven and results-oriented, but humble and self aware
  • Outstanding verbal and written communication skills

Apply now

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