Senior Manager, Strategy and Operations - NFT Marketplace
Full - Time
May 18, 2022
We’re looking for a Senior Manager, Program Management to join the team and work closely with both NFT creators and with internal teams, to ensure they have a seamless experience on the Coinbase NFT platform (through NFT drops, verification, etc).
- Work closely with the Director, NFT Marketplace Partnerships, to lead a small team of program managers or business analysts.
- Design, develop, and lead a portfolio of strategic programs in support of our partners and our marketplace.
- Collaborate closely with cross-functional teams including Product Management, Data Science, Business Development, Creator Management, Legal, Marketing, and Customer Support, to implement complex processes in a global environment.
- Develop required process documentation for business process implementation and rollout.
- Lead stakeholder engagement, assess ongoing business needs, and build short-term and long-term program roadmaps to support business needs.
- Work closely with internal teams to define and develop processes and tools needed to support program requirements that enable standardization, scale, and efficiency.
- You have 10+ years total experience working in a business operations or strategic program management role at a high-growth, innovative consumer tech company, along with experience working in strategy consulting or management consulting.
- You are a strategic systems thinker, with incredible organizational skills, and a mastery of detail. You have the ability to simplify complex topics, and to use data to provide actionable insights.
- You have a passion for building high-quality strategic programs and processes. You have a proven track record of leading large-scale projects across a variety of cross-functional teams.
- You are an amazing people leader and team leader, who is passionate about recruiting and developing top talent, while also rolling up sleeves to contribute individually.
- You thrive in collaborative cross-functional environments. You are a solutions-oriented leader, and you easily drive alignment among differing perspectives. You have highly diplomatic instincts and stellar people management skills.
- You have outstanding written and verbal communication skills and presentation skills. You can engage confidently with cross-functional teams and with creative talent, on both complex technical and non-technical concepts.
- You are passionate about NFTs and their potential impact on creative industries, creators, and fans.