Senior Manager, Strategy and Operations - NFT Marketplace

Job Description

Posted on: 
May 18, 2022

We’re looking for a Senior Manager, Program Management to join the team and work closely with both NFT creators and with internal teams, to ensure they have a seamless experience on the Coinbase NFT platform (through NFT drops, verification, etc).


  • Work closely with the Director, NFT Marketplace Partnerships, to lead a small team of program managers or business analysts.
  • Design, develop, and lead a portfolio of strategic programs in support of our partners and our marketplace.
  • Collaborate closely with cross-functional teams including Product Management, Data Science, Business Development, Creator Management, Legal, Marketing, and Customer Support, to implement complex processes in a global environment.
  • Develop required process documentation for business process implementation and rollout.
  • Lead stakeholder engagement, assess ongoing business needs, and build short-term and long-term program roadmaps to support business needs.
  • Work closely with internal teams to define and develop processes and tools needed to support program requirements that enable standardization, scale, and efficiency.

Job Requirements

  • You have 10+ years total experience working in a business operations or strategic program management role at a high-growth, innovative consumer tech company, along with experience working in strategy consulting or management consulting.
  • You are a strategic systems thinker, with incredible organizational skills, and a mastery of detail. You have the ability to simplify complex topics, and to use data to provide actionable insights.
  • You have a passion for building high-quality strategic programs and processes.  You have a proven track record of leading large-scale projects across a variety of cross-functional teams.
  • You are an amazing people leader and team leader, who is passionate about recruiting and developing top talent, while also rolling up sleeves to contribute individually.
  • You thrive in collaborative cross-functional environments. You are a solutions-oriented leader, and you easily drive alignment among differing perspectives. You have highly diplomatic instincts and stellar people management skills.
  • You have outstanding written and verbal communication skills and presentation skills.  You can engage confidently with cross-functional teams and with creative talent, on both complex technical and non-technical concepts.  
  • You are passionate about NFTs and their potential impact on creative industries, creators, and fans.

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